Schultz Pretreatmaker Troubleshoot/ Support

Brother is the US Main distributor of the Schutz and they will be providing tech support. You can visit http://www.pretreatmaker.com/index-en.html but they are located in Germany so do not have phone support.

Please visit the link: help.brother-usa.com/app/ask_ipd

Model Number of the Pretreatmaker 4 is 803481 under GT/EMB