How to fix 10004

CR Motor Encoder check error

0 cable

00 cable

000 cable

Printhead can also cause the same error code

Check to see if the CR Scale for detection of the encoder pulse is removed

Check for dirt, paper dust or damaged to the CR Scale

Check if connection of the CR encoder sensor connector or motor assy. CR Connector

Perform the CR Timing Belt tension adj.

Replace the CR Encoder sensor

Replace Motor Assy. CR

Replace C593 main board

Check cables 7,8,9 for damage as well as the DB connections

Also, it could be damage/ripped on 52 cable as well.